Volando Urai Spring Spa & Resort Wulai | Wulai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

No.176,Sec. 5, Xinwu Rd, Wulai Dist, New Taipei City 23341, Taiwan (R.O.C.) 23341, Wulai, Taiwan, 23341

Volando Urai Spring Spa & Resort is a 4-star hot spring resort featuring stunning lake and forest views, complemented by a variety of amenities. Guests can indulge in fine dining options and enjoy a well-decorated ambiance throughout the property.

Rooms & Amenities

All 22 individually furnished rooms at Volando Urai Spring Spa & Resort include premium bedding and pillow menus along with air conditioning and free stocked minibars, embodying both comfort and elegance. Some spacious rooms offer large balconies overlooking the lake and mountains, enhancing the tranquil experience of the property.

Dining & Services

Dining experiences at the resort feature two onsite restaurants, offering options such as Volando Soyan French Creative Cuisine and Siliq Chef Handmade Cuisine. Guests can enjoy welcome tea service, breakfast, and in-room midnight snacks along with unlimited access to the public bathing pool.

Leisure & Recreation

Leisure amenities include separate male and female hot spring pools and Dasha Spa, which offers massage treatments and body scrubs. Guests can unwind in a spa tub, sauna, and enjoy free activities such as tea and light snacks during their stay.

Transportation & Attractions

Volando Urai Spring Spa & Resort provides free shuttle services to Xindian MRT Station, making it accessible for travelers. Nearby points of interest include Fei Cui Reservoir, Wulai Hot Spring, and Wulai Old Street, notable for shopping and local culture.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room

Max:

2 persons

640 sq. feet

Bed options:

2 Single beds

Lake view

Shower

Bathtub

room details

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Twin Room

Max:

2 persons

500 sq. feet

Bed options:

2 Single beds

Lake view

Shower

Bathtub

room details

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Deluxe King Room

Max:

2 persons

575 sq. feet

Bed options:

1 Double bed

Mountain view

Shower

Bathtub

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Wulai1700 ft

Airports

Taipei Songshan (TSA) 18.3 mi

Taoyuan (TPE) 40.4 mi

Metro stations

捷運新店站 6.2 mi

捷運新店市公所站 6.8 mi

Bus

Bus stop700 ft

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Refreshing Spa Experience

I truly enjoyed the spa facilities at Volando! The hot spring pools were a perfect mix of temperatures, allowing me to relax and rejuvenate. The 'Head, Shoulder and Neck Releasing' massage was intense yet heavenly, and the masseuse took care to focus on all the right points. I felt completely transformed after my time there!

Mike123. USA, 2024-04-10Read full review on

Really good Culinary Delights

Dining at Soyan was a good experience! The ambiance was warm and inviting, and the views of the river made every meal even more special. The sturgeon I had for the main course was cooked to perfection. It was complemented with delicious foie gras and locally sourced scallions, showcasing a wonderful blend of flavors. Truly a nice dining experience!

Anne456. UK, 2024-05-15Read full review on

Stunning River View Room

Our Grand View Double Room with River View was absolutely stunning! The balcony offered amazing views of the river, creating a serene atmosphere. The room itself was spacious and comfortable, featuring luxurious amenities that made our stay truly special. It was the perfect environment to unwind after a long day of exploring.

Allan789. Canada, 2024-06-20Read full review on

Luxurious Bathing Experience

The en-suite bathroom in our room was a highlight! It featured a large soaking tub where I could relax while enjoying views of the river. The L'Occitane toiletries provided added a touch of luxury to the whole bathing experience. It was good to soak in the natural hot spring water right in our own room!

Andre321. Australia, 2024-07-25Read full review on

What’s included

General

No smoking on site
Free parking
Off-site parking lot
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Security
Adults only
Baggage storage
Elevator
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Sun terrace
Spa & wellness center
Steam room
Jacuzzi
Massage
Hot spring bath
Open-air bath
Public Bath

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

No.176,Sec. 5, Xinwu Rd, Wulai Dist, New Taipei City 23341, Taiwan (R.O.C.) 23341, Wulai, Taiwan, 23341

Map view

No.176,Sec. 5, Xinwu Rd, Wulai Dist, New Taipei City 23341, Taiwan (R.O.C.) 23341, Wulai, Taiwan, 23341

City landmarks

No. 12 Wulai St.

Wulai Atayal Museum

3600 ft

Wulai District

Wulai Hot Spring Township

3600 ft

233

Wulai Hot Spring

3000 ft

Wulai Dist

Wu Lai Suspension Bridge

3100 ft

Atangge Hot Spring

4100 ft

Xin Xian

Neidong Forest Recreation Area

2700 ft

1 Wulai St

Full Moon Spa

3500 ft

Spring Paradise Wulai

1.3 mi

Intersection Lansheng Bridge and Wenquan Road

Wulai Guanguangtai

4300 ft

Waterfall

Wulai Falls

1.6 mi

No. 1-2

Wu Lai Lin Ye Sheng Huo Museum

1.5 mi

127 Huanshan Rd

Dashan Hot Springs

1.0 mi

Pubu Road

Qingren Trail

1.5 mi

No. 33

Wulai Huoli Village

1.5 mi

Yunxian Park

1.5 mi

Wulai Dist.

Wu Zhong Creek Waterfall

1.5 mi

Parks

Warrior Park

1.5 mi

Good photo spot

1.6 mi

野牛隊 8

1.6 mi

Parks

Yun-hsien Amusement Park

1.8 mi

Yun Hsien Resort

1.8 mi

野牛隊 1

1.8 mi

Jiuliao

Wu Lai Hong He Valley

1.8 mi

Yunxian Paradise

1.8 mi

Guangming Palace

2.3 mi

No. 43

Fei Cui Reservoir

2.4 mi

No. 183-1

Wu Lai Bao Cing Temple

2.5 mi

Wulai District

Wulai

2.9 mi

Parks

Guang Xing Riverside Park

3.1 mi

野牛隊 10

3.1 mi

Nearby

Xin Xian

Neidong Forest Recreation Area

800 ft

Restaurants

Siliq Cafe

2000 ft

No. 3

Volando Abu

1800 ft

No. 176

Pu Shi Xuan Restaurant

2600 ft

No. 61

Wu Lai Snack Bar

2800 ft

No. 91

A Chun Snack Bar

2800 ft

No. 109

Wu Lai Gao Jia Icy Spring-Boiled Egg

2800 ft

No. 135

Yage Yuan Zhu Min Shan Zhu Rou Xiang Chang

2800 ft

No. 84

Zheng Ji Yi Wan Xiao Yang Rou

2800 ft

No. 58

Shanzhen Hotsprint Restaurant

2200 ft

Xiao Chuan Yuan Spring

2200 ft

No. 32

Dailei Resort

2500 ft

No. 156

Reviews and Ratings

Reviews from guests about their experience.

76%

loved their spa retreat and can’t wait to return.

7.6/10

Very good

Rooms

7.3

Location

8.7

Service

7.2

Dining

8.4

Eric

United States of America, January 2025

8.8/10

I had a pleasant stay overall at the resort. The room was clean and well-equipped, but I found the furniture a bit outdated. The service was impressive, especially when they helped me recover my lost spectacles. However, the booking management leaves room for improvement, as I was surprised by changes made to my reservation without proper communication.

Rooms

8.0

The room was clean, nicely set up, and had lovely amenities, although the furniture felt a bit dated.

Service

9.0

Service throughout my stay was excellent, and the staff went above and beyond to assist me with my spectacles.

Location

Dining

9.0

Dinner and breakfast during the stay were lovely, with a great variety and good presentation.

Facilities

9.0

The hot spring facilities were wonderful and certainly added to the relaxing experience.

John

United States of America, October 2024

7.6/10

My stay was quite peaceful and refreshing, surrounded by stunning river views. The room with the Grand View Bathroom had potential but fell short in cleanliness and maintenance. Dining on-site was a delightful experience with amazing food, though the Onsen atmosphere could be better. Overall, I appreciate the location's tranquility, but some improvements are needed for a top-tier experience.

Rooms

7.0

I stayed in a Grand View Bathroom room which offered a lovely view, but there were noticeable issues with cleanliness and maintenance.

Service

7.0

Service was decent; however, there were areas in the room that seemed neglected.

Location

9.0

The location was serene, just a 15-minute walk to Wulai Old Street, adding to the overall calming vibe.

Dining

9.0

The dining experience was a highlight; the food was absolutely delicious and a great value.

Facilities

6.0

Facilities included a nice hot spring bath, but the public area was somewhat disrupted by noisy guests.

Harrison

United States of America, October 2024

7.6/10

Overall, my stay at this resort was enjoyable with a lovely hot spring and great service. The rooms were clean and spacious, but the furniture felt dated and my room request wasn’t fulfilled. The dining options were good, but there were some aspects of the breakfast service that could use improvement.

Rooms

7.0

The room was clean and spacious with some nice amenities, but the furniture felt a bit dated.

Service

9.0

Service was generally very good, with helpful staff, especially when I needed assistance retrieving my spectacles.

Location

8.0

The resort is located in a peaceful area away from the city, making it a great escape.

Dining

7.0

Dinner and breakfast were enjoyable, though breakfast could be warmer and more satisfying.

Facilities

7.0

The hot spring spa was traditional and relaxing, although some maintenance is needed in the building.

Bob

United States of America, October 2024

6.6/10

I had a mixed experience at this hotel. The restaurant offered excellent food and attentive service, making dining a highlight of my stay. However, I encountered significant issues with booking management, which left me frustrated and disappointed. Despite the beautiful views, the overall experience was marred by poor communication regarding my reservations.

Rooms

Service

5.0

While the dining service was exceptional, my overall experience with the booking management was lacking. Communication was disorganized, leading to a schedule change that impacted my plans significantly.

Location

Dining

9.0

The restaurant had an impressive menu with fresh flavors, and I thoroughly enjoyed my sturgeon dish. The ambiance was lovely, resembling a cozy Swiss chalet with breathtaking views. The wine list, while slightly overpriced, added a nice touch to the meal.

Facilities

Floyd

United States of America, September 2024

7.8/10

The hotel is a serene escape, nestled in a charming area near Wulai Old Street. The views from the hot spring rooms are stunning, but some maintenance issues detract from the experience. The dining is excellent, especially the Taiwanese restaurant. Overall, it offers relaxing hot spring amenities but would benefit from improved room upkeep and warmer dining service.

Rooms

7.0

The Grand View Bathroom was spacious and offered a beautiful view of the river, but cleanliness issues like stains and mold were noticeable.

Service

7.0

While the staff was welcoming and attentive, the breakfast service could be warmer and more appealing.

Location

9.0

The hotel is ideally located just a pleasant 15-minute walk from Wulai Old Street, surrounded by fresh, crisp air and scenic beauty.

Dining

8.0

The set lunch was absolutely delicious, highlighting the local cuisine. However, breakfast left something to be desired in terms of temperature.

Facilities

8.0

The hot spring facilities were a highlight, though the spa was closed during my visit. The private hot spring bath in the room was a fantastic feature.